6 STEPS FOR THE ADOPTION FOR THE RPA IN GSA
INTRODUCTION
Alicia Saucedo de Flores with the Office of the Director of Finance of GSA shared a six-step process that her team uses to implement RPA projects:
Saucedo de Flores focused on steps one through three, which can help agencies discover how to get started with RPA. In deciding which processes might be suitable candidates for the RPA, he advised the agencies to analyze the critical points of the organization or things that employees complain about, such as data entry, document loading or repetitive tasks.
"We call them zombie processes," he said.
Saucedo de Flores shared a heat map that her team at GSA uses to find projects that are at the optimum point of providing benefits to the agency and addressing complexity problems. They take into account the number of hours they could save, the cycle time of the process, the number of systems that the process touches and the number of steps necessary to perform a task.
GSA has an admission process so any member of the organization can submit an idea using a Google form. The form explains what RPA is and why GSA wants the ideas of the employees. "This gives us initial information to make the first cut of projects that come," he said.
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Then, the leadership team analyzes the projects that the employees presented taking into account the current processes, how many hours of personnel are required for that process per month, the number of systems involved and the frequency of the errors. It is during this stage that you may find that certain processes must be eliminated completely and not be automated.
The evaluation and optimization stage occurs after you have chosen a project and are thinking about developing it for the future.
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Currently, GSA uses RPA to automate the sending of purchase cards to the financial system of the agency. The use of a bot to do this work has saved the GSA more than 500 hours of work per month.
Safety is another aspect of the RPA in which agencies must focus early and often. Security and the issuance of an authority to operate can be obstacles if you do not address them from the start, said Christine Gex with the Office of the Deputy Assistant Secretary of the Army (DASA).
Another obstacle to consider is how to make credentials with respect to robots (think of the PIV and CAC cards). When Gex was at NASA, he was able to obtain a CAC card so that the bot would run unsupervised on a system, which means that a person did not have to physically monitor all the work a bot did because the bot worked autonomously. He's exploring how that could be introduced in the DoD, where Gex and his team are running managed robots that require human interaction.
CONCLUSION
In terms of security and RPA, Gex summed up his thoughts in seven words: "we have to anticipate ourselves".
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Alicia Saucedo de Flores with the Office of the Director of Finance of GSA shared a six-step process that her team uses to implement RPA projects:
- Consumption
- Prioritize
- Evaluate / Optimize
- Develop
- To deploy
- Operate and maintain
Saucedo de Flores focused on steps one through three, which can help agencies discover how to get started with RPA. In deciding which processes might be suitable candidates for the RPA, he advised the agencies to analyze the critical points of the organization or things that employees complain about, such as data entry, document loading or repetitive tasks.
"We call them zombie processes," he said.
Saucedo de Flores shared a heat map that her team at GSA uses to find projects that are at the optimum point of providing benefits to the agency and addressing complexity problems. They take into account the number of hours they could save, the cycle time of the process, the number of systems that the process touches and the number of steps necessary to perform a task.
GSA has an admission process so any member of the organization can submit an idea using a Google form. The form explains what RPA is and why GSA wants the ideas of the employees. "This gives us initial information to make the first cut of projects that come," he said.
rpa training in Bangalore
Then, the leadership team analyzes the projects that the employees presented taking into account the current processes, how many hours of personnel are required for that process per month, the number of systems involved and the frequency of the errors. It is during this stage that you may find that certain processes must be eliminated completely and not be automated.
The evaluation and optimization stage occurs after you have chosen a project and are thinking about developing it for the future.
rpa training in Bangalore
Currently, GSA uses RPA to automate the sending of purchase cards to the financial system of the agency. The use of a bot to do this work has saved the GSA more than 500 hours of work per month.
Safety is another aspect of the RPA in which agencies must focus early and often. Security and the issuance of an authority to operate can be obstacles if you do not address them from the start, said Christine Gex with the Office of the Deputy Assistant Secretary of the Army (DASA).
Another obstacle to consider is how to make credentials with respect to robots (think of the PIV and CAC cards). When Gex was at NASA, he was able to obtain a CAC card so that the bot would run unsupervised on a system, which means that a person did not have to physically monitor all the work a bot did because the bot worked autonomously. He's exploring how that could be introduced in the DoD, where Gex and his team are running managed robots that require human interaction.
CONCLUSION
In terms of security and RPA, Gex summed up his thoughts in seven words: "we have to anticipate ourselves".
To get a best rpa training — rpa training in chennai | best rpa training in chennai | rpa training in bangalore | rpa training in pune | rpa online training | rpa training in velachery | rpa training in tambaram | rpa training in sholinganallur | rpa training in annanagar | rpa training in kalyannagar | rpa training in electronic city | rpa training in btm | rpa training in marathahalli | best rpa training in pune | rpa training in usa | rpa interview questions and answers | automation anywhere interview questions and answers | blueprism interview questions and answers | uipath interview questions and answers
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